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ARCHER INSIGHTS

Do you need a full-time marketing manager?

As your business grows, so do your marketing needs. But do you need a full-time marketing manager? Explore when to recruit, outsource or consider fractional marketing support, and how to choose the right approach for your business.

As a business grows, its marketing needs often become more complex.

What once involved updating the website, posting occasionally on social media and relying on word of mouth can develop into a much broader responsibility.

There are new services to promote, different audiences to reach, competitors to consider and business objectives that marketing needs to support.

But does that mean it's time to recruit a full-time marketing manager?

Not necessarily.

For many growing businesses, the question isn't simply whether they need someone to manage their marketing. It's what level of expertise, direction and practical support the business actually needs.

When marketing becomes another responsibility

In smaller businesses, marketing often sits with the owner, managing director or someone whose main role is something else entirely.

And for a while, that arrangement might work perfectly well.

But as the business develops, marketing can become increasingly difficult to manage alongside everything else.

The website needs updating. Social media needs attention. New opportunities need promoting. Someone needs to review what's working, decide where to invest and make sure the different activities are supporting the same objectives.

The challenge isn't always a lack of effort or ideas.

Sometimes, it's simply that nobody has the time or dedicated responsibility to look at marketing as a whole.

Marketing activity and marketing direction are two different things

It's entirely possible for a business to be doing plenty of marketing without having a particularly clear marketing direction.

There might be regular social media posts, an established website, occasional email campaigns and investment in advertising.

But how do those activities connect to the wider business objectives?

Who is identifying the most valuable opportunities? Who is deciding which audiences to prioritise? And who is reviewing whether the marketing is actually contributing to what the business wants to achieve?

These are strategic questions, not simply tasks to add to someone's workload.

Before deciding whether to recruit or outsource, it's worth understanding whether the business needs more hands to deliver marketing, more expertise to guide it, or a combination of both.

When does hiring a marketing manager make sense?

For some businesses, recruiting an internal marketing manager is absolutely the right decision.

If there's a consistent volume of marketing work, a clear requirement for someone to be involved in the business every day and sufficient budget to support the role, an internal appointment can provide valuable continuity.

An employed marketing manager can develop a detailed understanding of the business, work closely with different departments and take responsibility for ongoing marketing activity.

However, recruitment is a significant commitment. Beyond salary, businesses need to consider employment costs, management, tools, training and whether one individual will have the full range of skills required.

Marketing covers a broad range of disciplines, from strategy and brand positioning to websites, SEO, content, campaigns and reporting. Not every business needs all of these capabilities on a full-time basis, and not every marketing professional specialises in every area.

That's where alternative approaches are worth considering.

What is fractional marketing support?

Fractional marketing is an arrangement where a business accesses marketing expertise for an agreed proportion of someone's working time, rather than employing them in a full-time position.

This might involve a marketing consultant working with the business for a set number of days each month, providing strategic direction, practical implementation or a combination of the two.

The arrangement can be particularly relevant for businesses that have outgrown their current approach to marketing but aren't ready to recruit a dedicated internal resource.

For example, a business might need help to:
  • Establish a clear marketing strategy aligned with its commercial objectives.
  • Review its current marketing and identify opportunities for improvement.
  • Improve its website, digital presence and customer journey.
  • Develop campaigns and content that support business priorities.
  • Put better marketing systems, processes and reporting in place.
  • Provide ongoing marketing guidance and practical support.
The important distinction is that fractional support shouldn't simply mean paying someone to complete a list of disconnected marketing tasks.

It should provide the level of expertise and involvement the business actually requires.

Choosing the right level of marketing support

Before making a decision, I'd encourage any business owner to consider a few questions.

What are we trying to achieve?

Are you entering a new market, preparing for growth, relaunching the business or looking to improve the effectiveness of existing marketing?

What do we already have in place?

You may have a capable internal team, a good website and established marketing channels. The opportunity might be to strengthen what's already there rather than start again.

Where are the gaps?

Is the business missing strategic direction, specialist knowledge, practical delivery capacity or someone to bring everything together?

How much ongoing support do we actually need?

A defined project might be enough to establish the right foundations. Alternatively, the business may benefit from a continuing relationship with someone who can guide and manage its marketing over time.
Answering these questions can help determine whether the next step should be an internal appointment, external consultancy support or a combination of both.

Marketing support should fit the business, not the other way around

There's no single approach that's right for every growing business.

Some need a dedicated internal marketing manager. Others need help with a particular project, such as a website, marketing strategy or business relaunch. And some benefit from having an experienced marketing partner who can provide direction and practical support as their needs develop.

At Archer Marketing, this is how I approach working with businesses.

I take the time to understand the business, the people behind it and what they're working towards before recommending what marketing support might be useful. That might mean developing a strategy, improving marketing systems, creating practical tools and content, or working together through an ongoing marketing partnership.

Whatever the requirement, clients work directly with me, from understanding the challenge through to delivering the agreed work. Because good marketing support isn't necessarily about doing more. It's about understanding what matters to the business and making sure the marketing has a clear purpose.

If you're considering how to manage your marketing as your business develops, you're welcome to explore how Archer works or get in touch for an initial conversation.

Download a helpful template

Marketing Strategy Template

A practical template to help you define your objectives, identify your audience and plan key activities.

Related resources

GUIDE
How to set marketing objectives.
TEMPLATE
Social media content planner
CHECKLIST
Website launch checklist

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